Cafeteria Granja Matadepera

Disappointing Service and Gluten Issue I had a very unpleasant experience at Cafeteria Granja Matadepera. As someone who is gluten intolerant, I made it clear to the staff and asked specifically for a dish without gluten. I was assured that the dish I ordered did not contain gluten, but when it arrived, it was a "burrifana," a dish that typically contains gluten. Concerned, I mentioned that it likely had gluten and couldn’t eat it. The staff member, instead of addressing my concern politely, assured me it didn’t have gluten and rudely took the dish away. To make things worse, when I mentioned it wasn’t fair to charge me if I couldn’t eat the meal, she screamed at me and aggressively asked if I wanted to see the package. When I said yes, she angrily pointed to the label "sin gluten" (gluten-free) and stormed off, with no apology for her behavior or for the misunderstanding. Even after all this, when I agreed to have the meal, there was no attempt to make amends or even a basic apology for the way she had treated me. The staff’s behavior was unacceptable—rude, unprofessional, and aggressive. I would not recommend this place to anyone who values decent customer service or has dietary concerns.

**Shocking and Unprofessional Behavior from Staff** I recently visited Cafeteria Granja Matadepera and was appalled by the behavior of one of the staff members towards another customer. The customer, who mentioned being gluten intolerant, politely asked for a gluten-free meal. After receiving a dish that typically contains gluten, the customer questioned it, only to be met with an incredibly rude and aggressive response from the staff member. The employee *screamed* at the customer when they expressed concern about the dish and insisted it was gluten-free. Instead of calmly resolving the situation, she angrily offered to show the packaging and continued to raise her voice, even when the customer was trying to explain their point. It was shocking to see such unprofessional behavior—there was no apology, no attempt to de-escalate the situation, and the whole exchange was handled with hostility. As a witness, I was disturbed by the way this customer was treated. It's one thing to make a mistake, but it’s completely unacceptable to shout at a customer who has a legitimate dietary concern. This kind of service is appalling, and I would caution anyone against visiting this place if they expect even a basic level of respect and professionalism.

Ok

super place

L'entrepà del dia dels divendres és excel·lent. No hi he dinat mai, però alguna vegada ens hem emportat alguna cosa de.menjar i molt bo.

Estuvimos unos días trabajando por la zona y comimos un día aquí, el sitio habilitado al comedor es pequeño e incómodo. El personal amable aunque un poco lento. La carta sólo en catalán y mala cara del personal al pedir información acerca de los platos. El menú 9€ muy buen precio a priori pero luego lo justifica la comida. Los primeros era pasta y bien, bien presentados, el segundo, emperador a la plancha, en cuanto llegó el plato... no era emperador ni pez espada ni parecido, me costó terminarlo, no se puede mentir en la carta. No volvimos, ahí queda mi crítica.

Solo vamos a desayunar el grupo de bicicleta los viernes. Excelentes bocatas, escojas el que sea. Tienen el del día y el de la semana a precio especial. Bien atendidos siempre dentro y fuera

Bons esmorzars, com a casa